Privacy Policy

1 Information We Collect

• Information you provide: name, email, phone, country, and message when you submit an inquiry, request a quote, or place an order.
• Transaction details: vehicle preferences, shipping destination, and order-related information needed to process purchases.
• Automatic data: IP address, browser type, device, pages viewed, and referring site, collected via cookies and analytics.

2 How We Use Your Information

• Respond to inquiries and provide quotes.
• Process orders, payments, modifications, shipping, and export documentation.
• Communicate updates about your order or our services.
• Improve our website, marketing, and customer experience.
• Comply with legal, tax, and export obligations.

3 Legal Basis for Processing

We process personal data where necessary to perform a contract with you, to comply with legal obligations, with your consent (e.g. marketing), or for our legitimate business interests such as improving services and preventing fraud.

4 How We Share Information

We do not sell your personal data. We may share it only with:

• Shipping lines, freight forwarders, and logistics partners to deliver your vehicle.
• Payment providers and banks to process transactions.
• Auction houses and suppliers as needed to source your vehicle.
• Government or customs authorities where required by law.
• Service providers (e.g. hosting, analytics) bound by confidentiality obligations.

5 Cookies & Tracking

We use cookies and similar technologies to keep the site working, analyze traffic, and measure marketing performance (e.g. Google Analytics, Meta Pixel). You can disable cookies in your browser settings, though some features may not work correctly.

6 Data Retention

We keep personal data only as long as needed for the purposes above and to meet legal, tax, and accounting requirements. When no longer required, data is securely deleted or anonymized.

7 Data Security

We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8 Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data, and to withdraw consent to marketing. To exercise these rights, contact us using the details below.

9 International Data Transfers

As we operate from Japan and serve customers worldwide, your data may be processed in Japan and other countries. We take steps to ensure appropriate safeguards apply to such transfers.

10 Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us and we will delete it.

11 Changes to This Policy

We may update this policy from time to time. The "Last updated" date reflects the latest revision. Continued use of our website after changes constitutes acceptance of the updated policy.

12 Contact Us